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Preet_pk
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May 01, 2025

F5 GUI keeps on restarting very 1 min

Hi All,

We are facing an issue with F5, as BIG-IP keeps on restarting every 1 minute. Please let me know how to troubleshoot this issue & steps to resolve this issue without any business impacting the application hosted.

3 Replies

  • Below are the logs i can see.

    root@secondary:Standby:In Sync] config # tail -f /var/log/httpd/httpd_errors
    May  1 09:54:14 secondary.mafgroup.local err httpd[2785]: [proxy:error] [pid 2785] AH00940: AJP: disabled connection for (localhost)
    May  1 09:55:43 secondary.mafgroup.local err httpd[3373]: [proxy_ajp:error] [pid 3373] [client 10.110.110.120:57952] AH00992: ajp_read_header: ajp_ilink_receive failed, referer: https://10.46.11.52/xui/
    May  1 09:55:43 secondary.mafgroup.local err httpd[3373]: [proxy_ajp:error] [pid 3373] (120006)APR does not understand this error code: [client 10.110.110.120:57952] AH00878: read response failed from 127.0.0.1:8009 (localhost), referer: https://10.46.11.52/xui/
    May  1 09:57:26 secondary.mafgroup.local err httpd[2840]: [proxy_ajp:error] [pid 2840] [client 10.110.110.120:58050] AH00992: ajp_read_header: ajp_ilink_receive failed, referer: https://10.46.11.52/xui/
    May  1 09:57:26 secondary.mafgroup.local err httpd[2840]: [proxy_ajp:error] [pid 2840] (120006)APR does not understand this error code: [client 10.110.110.120:58050] AH00878: read response failed from 127.0.0.1:8009 (localhost), referer: https://10.46.11.52/xui/
    May  1 09:58:53 secondary.mafgroup.local err httpd[2784]: [proxy_ajp:error] [pid 2784] [client 10.110.110.120:58516] AH00992: ajp_read_header: ajp_ilink_receive failed, referer: https://10.46.11.52/xui/
    May  1 09:58:53 secondary.mafgroup.local err httpd[2784]: [proxy_ajp:error] [pid 2784] (120006)APR does not understand this error code: [client 10.110.110.120:58516] AH00878: read response failed from 127.0.0.1:8009 (localhost), referer: https://10.46.11.52/xui/
    May  1 09:59:02 secondary.mafgroup.local warning httpd[2784]: [auth_pam:warn] [pid 2784] [client 10.110.110.120:58537] AUTHCACHE Error processing cookie CC5W2GVS4HF5AQC22IOI5SJJ5J - Failed Read: User, referer: https://10.46.11.52/xui/framework/css/xui.css?ver=15.1.5.1.0.0.14
    May  1 09:59:02 secondary.mafgroup.local warning httpd[2784]: [auth_pam:warn] [pid 2784] [client 10.110.110.120:58537] AUTHCACHE Error processing cookie JMA4W5Z2RMZ4AK4WAFSF7KY2OI - Failed Read: User, referer: https://10.46.11.52/xui/framework/css/xui.css?ver=15.1.5.1.0.0.14
    May  1 09:59:02 secondary.mafgroup.local warning httpd[2784]: [auth_pam:warn] [pid 2784] [client 10.110.110.120:58537] AUTHCACHE Error processing cookie T65HKU7VX63GTPUFLJEBHT6RUU - Failed Read: User, referer: https://10.46.11.52/xui/framework/css/xui.css?ver=15.1.5.1.0.0.14

  • Hi Preet_pk​ ,

     

    Have you try this article:

     

    K03531511: BIG-IP Unreachable through HTTPS

    https://my.f5.com/manage/s/article/K03531511

     

    Environment

    • BIG-IP unreachable on GUI
    • SSH working fine

    Cause

    The tomcat, httpd, restjavad or restnoded processes might become unresponsive and stop working. (Usually tomcat or httpd).

    Recommended Actions

    Restart the aforementioned processes with this command:

    bigstart restart restjavad restnoded httpd tomcat

    Note: this is not traffic-impacting.


    Also you can Check in bash mode if any memory or cpu issue , check the processes

    top
    or

    htop

    Also check the following logs for any errors an share your inputs

    tail -f /var/log/httpd/httpd_errors

    grep -i "error" /var/log/httpd/httpd_errors

    cat /etc/httpd/conf/httpd.conf | grep -i "ajp"

  • is it VE or f5 hardware appliance?

    if it is VE, disable memory baloon / dynamic memory in the vm settings.

OSZAR »